- Zoom’s video conferencing service experienced explosive growth in 2020 as the COVID-19 pandemic forced schools, offices and social events to become virtual.
- The company is now considering expanding its offerings to email, calendars and messaging services, The Information reported on Wednesday.
- Dealing with services outside of video could help Zoom woo corporate customers.
- But the company faces strong competition from established platforms like Microsoft and Google in the workplace.
- Visit the Business Insider homepage for more news.
Zoom plans his next act. The video communications company is considering expanding to email, messaging and calendar services, in a bid to compete with productivity giants such as Microsoft and Google, The Information reported on Wednesday.
Zoom is already integrating with independent productivity platforms, such as Dropbox and Asana, but has now begun work on an “next-generation” email platform reported by Information, citing anonymous sources. However, the report notes that the project is at an early stage.
Zoom did not immediately respond to a request for comment.
The COVID-19 pandemic has made Zoom a household name, becoming the video conferencing service of choice for schools, businesses and social events. In the second quarter of fiscal year 2021, the company’s revenue was $ 663.5 million, more than it earned in all of 2019, Business Insider reported earlier.
Read more: Zoom CEO Eric Yuan says one key piece of advice helped him survive a chaotic year of high growth: ‘Enjoy everything’
But now, as the first vaccines appear, and experts say the pandemic is coming to an end, the company is looking for a way to stay on top, even after employees return to the offices.
With such mass adoption in 2020, profits from Zoom’s video conferencing are likely to increase significantly, so additional products will be key to helping the company grow, analysts told Business Insider earlier. In addition to video calling, the company also offers a phone cloud service called “Zoom Phone” and products for conference rooms called “Zoom Rooms”.
According to The Information, senior Zoom executives say providing more of their own productivity tools, such as email, calendars and messaging services, could help the company woo corporate customers.
Read more: According to experts, how Zoom beat Microsoft, Google and Cisco to win the love of customers and a bunch of hype in the midst of the coronavirus crisis
If the project materializes, Zoom will face strong competition from giants like Microsoft and Google, which currently dominate the workplace. Amazon Web Services has struggled to penetrate the market in the past, The Information reported.
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