According to internal T-Mobile documents obtained and certified Android police, the company plans to discontinue mobile network support for 19 devices on January 29, 2021. Devices affected include smartphones from Google, Samsung, Sony and others, as well as older home security cameras and wireless routers.
Here is a complete overview, according to T-Mobile internal list:
- Google Nexus 9
- Huawei Mate 8
- Huawei P9
- HTC Desire 10 Lifestyle
- HTC Desire 650
- OnePlus 1
- Quanta Dragon IR7
- Samsung Galaxy Note 4 (both AT&T and Verizon models; This does not affect the T-Mobile version of the note 4)
- Samsung Galaxy Note Edge
- Samsung Galaxy S5 Duos
- Sony Xperia Z3
- Sony Xperia Z3 Compact
- Sony Xperia Z3 Orion
- Sony D6616 Xperia Z3 Orion
- Soyea M02
- ZTE ZMax
- SIA_R11e-LTE6 miniPCIe modem microcycle
- Netgear Arlo security camera system
The change affects T-Mobile, MetroPCS, and Sprint customers, but the effect will depend on the network operator’s network that your device originally used. T-Mobile and MetroPCS devices will lose all network support starting Jan. 29, while Sprint devices will lose their T-Mobile roaming connection, but they can still use Sprint’s legacy 3G network until it closes in 2023.
There may be unsupported devices yet, but T-Mobile has not yet released a public announcement so they can only release Android police data. Despite this, T-Mobile will reportedly alert customers with text messages starting Dec. 28, giving those who still use these older products only a few weeks to upgrade.
The short notice is inconvenient, but we recommend users to upgrade any of the above smartphones, even if T-Mobile hasn’t given up on support. The new phones are not only faster and equipped with better features and cameras, but also get regular security patches that older phones don’t have.
If the problem is a problem, take a look at mid-range devices like the Pixel 4a and 5a or the Samsung Galaxy A51. As long as the phone is still supported by the manufacturer, it will represent a huge leap in performance and safety, and you can buy one for much less than the new flagship handset.