If you recently bought an LG smartphone, you may be wondering if the product will still receive Android updates, as the company is discontinuing the mobile phone business.
On Wednesday, the Korean supplier provided an answer: LG announced a “three-year promise” to deliver Android updates to its premium line of smartphones. It plans to deliver “up to three iterations” of the Android operating system starting from the year when the product was originally purchased. (The OS is currently on Android 11.)
“The three guarantees for updating the OS apply to LG premium phones released in 2019 and later (G series, V series, Velvet, Wing),” the company said. So, if you recently bought the LG Wing 5G that comes with Android 10, you will probably receive Android 11, 12 and 13.
Meanwhile, the company’s 2020 models for the lower LG K and K series will only receive two versions of the Android OS. However, LG warns that future updates will depend on Google’s “distribution schedule, as well as other factors such as device performance and compatibility.”
LG has pledged because the company hopes to deplete the rest of its product inventory, although it will continue to produce smartphones until June to meet its contractual obligations with operators and partners.
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“This means that customers can still buy LG mobile phones that are currently in inventory and service support, and security software updates will still be provided for a certain amount of time for certain devices,” the company added. “Customers should contact their local LG Customer Service Center for further details.”
However, some users and the media have previously complained that LG has been flawlessly slow to release Android updates. LG’s own German website says it has no plans to release an Android 11 upgrade to the LG Wing by the fourth quarter of this year. Therefore, it may be best to take the company’s promise to update the software with a backup.