Update: Facebook, Instagram and Whatsapp seem to be working again, but this is the second time that popular social media and messenger services are failing in a month.
Couldn’t access your Facebook feed today? Instagram photos not uploaded? Whatsapp messages would not pass? You were not alone. Not all Facebook-owned apps today are capable for billions of users. According to our testing and complaints from others, we experienced a shutdown of approximately 20 minutes, mostly via Twitter.
“No one else? Facebook, Instagram and WhatsApp are unavailable to me. I will continue to tweet about replenishing stocks from here, while Twitter remains on the rise. But I plan to hold questions and answers on Instagram Stories tonight (so many questions). https://t.co/GPPm6DUZStApril 8, 2021
“We’re sorry, but something went wrong. Try again,” the Instagram app said whenever we tried to access any part of the app. We are now able to refresh your feed of photos and videos, nor have we been able to send messages.
WhatsApp was similar, with a ‘Connect’ and a circular icon at the top, and we saw the same problems in the Facebook Messenger app. Messages to our contacts did not come out for about half an hour. Eventually the WhatsApp messages passed, but the app still has connectivity issues.
Facebook has not yet commented on the issues, but there have been similar issues in the past that have seen all of these services suffer at the same time.
TechRadar asked Facebook for comment on what was happening, but we have not yet received a response. However, without Facebook officially commenting, we did not receive confirmation as to why its services failed or how many of its billions of users were affected.
We will continue to monitor four Facebook-owned services – which no longer appear to work – in the event that your messages stop working again.